Privacy Policy

Last Updated: [DATE]

1. Introduction

Welcome to Files Hub ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our multi-tenant file storage system and API services.

By using Files Hub, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We collect the following personal information:

  • Name and email address (for account creation)
  • API keys and authentication credentials
  • Project information and settings
  • Payment information (processed securely through third-party providers)

2.2 File Data

We store files you upload through our service, including:

  • File names and metadata
  • File content
  • Upload timestamps
  • File sizes and types

2.3 Usage Information

We automatically collect certain information when you use our services:

  • IP addresses and device information
  • Browser type and version
  • API usage statistics
  • Access logs and timestamps
  • Error logs and debugging information

3. How We Use Your Information

We use the collected information for:

  • Providing and maintaining our file storage services
  • Processing API requests and file operations
  • Managing your account and authentication
  • Improving our services and user experience
  • Monitoring usage and detecting security threats
  • Communicating with you about service updates and support
  • Complying with legal obligations

4. Data Security

We implement industry-standard security measures to protect your data:

  • Encryption of data in transit (HTTPS/TLS)
  • Secure API key authentication
  • Origin whitelisting for API access
  • Regular security audits and updates
  • Access controls and authentication mechanisms

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party services that assist in operating our platform
  • Legal Requirements: When required by law, regulation, or legal process
  • Business Transfers: In connection with mergers, acquisitions, or asset sales
  • With Your Consent: When you explicitly authorize us to share your information

6. Data Retention

We retain your personal information and files for as long as your account is active or as needed to provide you services. You can request deletion of your data at any time by following our data deletion process.

7. Your Rights

You have the following rights regarding your data:

  • Access your personal information
  • Correct inaccurate or incomplete data
  • Request deletion of your data
  • Export your data in a portable format
  • Opt-out of marketing communications
  • Object to certain data processing activities

For GDPR-specific rights, please see our GDPR Compliance page.

8. Cookies and Tracking

We use cookies and similar tracking technologies. For detailed information, please review our Cookie Policy.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

10. Children's Privacy

Our services are not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have questions about this Privacy Policy, please contact us: