Overview

Account deletion is not self-service. You ask by email at any time, and the operator permanently deletes your account and all its data within 14 days of confirming the request.

Warning: Account deletion is permanent and irreversible. All your projects, files, API keys, and settings will be permanently deleted and cannot be recovered.

Before You Delete Your Account

Please consider the following before proceeding:

Export Your Data

Download any files you want to keep. Once your account is deleted, you won't be able to access them.

Download your files through the API with each project's key
Request a data export by contacting support

Update Your Applications

If you're using FilesHub API in any applications:

Remove API keys from your applications
Update your code to handle missing files gracefully
Ensure you have backups of critical files

Alternative: Delete One Project

If you only want part of your data gone, ask the operator to delete a single project instead, or delete files yourself through the API.

How to Request Account Deletion

Email the Operator

There is no delete button in FilesHub. Send the request from your account's email address:

Email: aoneahsan@gmail.com

Phone: +92 304 6619706

Subject Line: "FilesHub account deletion"

Include in your email:

Your account email address
Account name or username
Reason for deletion (optional)
Confirmation that you want to permanently delete your account

What Gets Deleted?

When you delete your account, the following will be permanently removed:

Personal Information

Name and email address
Profile information
Account preferences
Contact details

Projects & Files

All projects
All uploaded files
File metadata
Project settings

API & Security

API keys
Origin whitelist settings
Authentication credentials
Access tokens

Usage Data

Usage statistics
Upload history
Activity logs (after 90 days)
API usage data

Deletion Timeline

14 days

At most, from the confirmed request: the operator deletes the account, its projects, files, API keys and records, and confirms by email

30 days

Data removed from backup systems

90 days

Access logs and security data removed (retained for compliance)

Data Retained After Deletion

For legal and compliance purposes, we may retain certain information for up to 7 years:

Financial Records: Transaction history, invoices, payment records (tax compliance)
Legal Records: Data required by law enforcement or legal proceedings
Fraud Prevention: Information related to fraudulent activity or security incidents

This retained data does not include your files or file content, only transactional and legal compliance data.

Reactivation

Account deletion is permanent. You cannot reactivate a deleted account.

If you want to use FilesHub again later, sign in and request access again. None of your previous data, files, or settings can be restored.

Frequently Asked Questions

Can I delete just some of my data instead of my entire account?

Yes. You can delete individual files yourself through the API, or ask the operator to delete one project. See our Data Deletion page for instructions.

Will I get a refund if I delete my account?

Account deletion does not trigger a refund. If you arranged higher quotas with the operator, raise any billing question in the same email as your deletion request.

How long does the deletion process take?

The operator deletes the account and its data within 14 days of confirming your request. Backup copies age out within 30 days, and some legal/compliance data may be kept for up to 7 years.

Can I use the same email address if I create a new account later?

Yes. Sign in with the same Google account and request access again. None of your previous data will be restored.

Need Help?

If you have questions about account deletion or need assistance, please contact us: