Contact Us
We're here to help! Whether you have questions about our services, need technical support, or want to discuss partnership opportunities, feel free to reach out.
Contact Information
Files Hub Team
Get in touch with our team for support, feedback, or inquiries.
Email:
aoneahsan@gmail.com
Phone/WhatsApp:
+92 304 6619706
What can we help you with?
Technical Support
Having trouble with integration or API usage? We're here to help you resolve technical issues.
Email for supportAccount & Access
Need help with your access request, API key, or account deletion? See /account-deletion for self-service deletion.
Email about your accountQuota Upgrades & Partnerships
Need higher upload size, request rate, or daily email cap than the free tier? See /pricing.md for current limits, then email for a custom quota.
Request a quota upgradePrivacy & Data
Questions about data deletion, GDPR compliance, or privacy?
Office Hours
We're available to assist you during the following hours (Pakistan Standard Time - PKT / UTC+5):
Monday - Friday: 9:00 AM - 6:00 PM PKT
Saturday: 10:00 AM - 2:00 PM PKT
Sunday: Closed
For urgent matters outside office hours, please include "URGENT" in your email subject line.
Response Time
We strive to respond to all inquiries promptly:
- Email: Within 24 hours during business days
- Phone/WhatsApp: Immediate during office hours
- Urgent Issues: Within 2-4 hours during business days