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Data Deletion

Delete single FilesHub files through the API at any time. For a project or other data, email aoneahsan@gmail.com with the project ID; the operator deletes it within 30 days.

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Data Deletion Instructions

Last Updated: 18 September 2026

Overview

You can delete single files yourself through the API at any time. Deleting a whole project or your account is not self-service: you ask by email, and the operator deletes it. This page explains both.

Types of Data Deletion

1. Delete Individual Files

Remove specific files while keeping your account and other data intact.

Via API:

Call the DELETE endpoint with the file's public ID and a project key that can write:

DELETE /api/v1/objects/{publicId}

2. Delete a Project

Remove an entire project including all its files, API keys, and settings.

On request:

Email aoneahsan@gmail.com from your account's email address with the subject "FilesHub data deletion" and the project identifier. The operator deletes the project and confirms by email.

Warning: Deleting a project is permanent and cannot be undone. All files, API keys, and project data will be permanently removed.

3. Delete Your Account

Permanently remove your account and all associated data from FilesHub. The operator does this on request; there is no self-service control.

For how to request it, please visit our Account Deletion page.

What Happens When You Delete Data?

Immediate Effects

  • Files become immediately inaccessible via API
  • All public links to the files stop working
  • Associated API keys are revoked (for project deletion)

Permanent Deletion Timeline

  • Files deleted through the API: Removed from storage and the database at once
  • Projects and accounts: Deleted by the operator within 30 days of the confirmed request
  • Backups: Removed from backup systems within 30 days
  • Logs: API access logs retained for 90 days (as required by security compliance)

Data Retention for Legal Compliance

Certain data may be retained longer for legal and security purposes:

  • Transaction Records: Retained for 7 years (tax and accounting requirements)
  • Security Logs: Retained for 90 days (fraud prevention and security)
  • Legal Hold Data: Retained as required by law enforcement or legal proceedings

This retention is necessary to comply with legal obligations and does not include the actual file content.

Request Data Deletion Assistance

If you need help deleting your data or have specific deletion requirements, please contact us:

Email: aoneahsan@gmail.com

Phone: +92 304 6619706

Subject Line: "Data Deletion Request - FilesHub"

Please include your account email address and specify what data you want deleted. We will respond within 24 hours during business days.

GDPR Rights

If you are in the European Union, you have additional rights under GDPR including the right to:

  • Request erasure of your personal data (Right to be Forgotten)
  • Restrict processing of your data
  • Object to data processing
  • Request a copy of your data

Learn more on our GDPR Compliance page.

Important Notes

  • Deletion is permanent: Once deleted, data cannot be recovered
  • No refunds: Deleting data or your account does not entitle you to refunds for prepaid services
  • Third-party backups: If you've downloaded files to your own systems, you're responsible for deleting those copies
  • API integrations: Ensure your applications can handle deleted files gracefully

Alternative: Export Your Data

Before deleting your data, you may want to export it for your records. You can:

  • Download your files through the API with the project's key
  • Request a data export by contacting support